Terms of Service

TERMS OF SERVICE

OVERVIEW This website is operated by Dew Lily LLC. Throughout the site, the terms “we”, “us” and “our” refer to Dew Lily. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

SECTION 1 - AGE OF CONSENT & INTENDED USERS Our products are designed for children, but our website is intended for use by adults (parents or guardians). By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. While children may use our products under adult supervision, all purchases and account creations must be performed by an adult.

SECTION 2 - SKINCARE & SAFETY DISCLAIMER

  • Allergy Warning: While Dew Lily products are formulated to be gentle and "clean," individual skin types may react differently. We provide a full list of ingredients on our website and packaging. You agree to review these ingredients for any known allergies before use.

  • Patch Test: We recommend performing a "patch test" on a small area of skin before full application.

  • Choking Hazard: Many of our products (such as the "Dew Drop" charms) contain small parts. These are not for children under 3 years of age and should be handled under adult supervision.

  • Medical Advice: Content on this site is for informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a pediatrician or dermatologist with any questions regarding a skin condition.

SECTION 3 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

SECTION 4 - PRODUCTS AND PRICES Prices for our products are subject to change without notice. We have made every effort to display as accurately as possible the colors and images of our products and charms. We cannot guarantee that your computer monitor's display of any color will be accurate.

SECTION 5 - INTELLECTUAL PROPERTY All content included on this site, such as text, graphics, logos, images, and product names (such as, “PlushPuff," "FlutterFluff," "CoolCloud"), is the property of Dew Lily LLC and protected by copyright and trademark laws.

SECTION 6 - LIMITATION OF LIABILITY In no case shall Dew Lily LLC, our directors, officers, or employees be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind, including, without limitation, skin reactions or injuries resulting from the misuse of products or charms, arising from your use of any of the service or any products procured using the service.

SECTION 7 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of North Carolina, United States.

SECTION 8 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at support@heydewlily.com